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Client Profiles

Learn how leading companies are using Strategic RPO to win in today’s global war for talent.

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Robert H. McNabb
Chief Executive Officer, Futurestep
Executive Vice President, Korn/Ferry International

Robert H. McNabbRobert H. McNabb is Executive Vice President of Korn/Ferry International and Chief Executive Officer of Futurestep, the firm’s outsourced recruitment subsidiary. He is responsible for setting strategy and overseeing the global operations of more than 38 offices in 17 countries worldwide. Mr. McNabb is also a member of Korn/Ferry’s Global Operating Committee.

As a recognized authority in the talent management industry, Mr. McNabb has been at the helm of leading human capital providers for more than two decades. His vision for Futurestep is to be the premier provider of recruitment process outsourcing solutions focused on multi-position project recruiting and a fully outsourced managed services model.

Prior to joining Futurestep in 2001, Mr. McNabb was President and Chief Executive Officer of Corestaff Services. Before that, he was a senior executive officer with Kelly Services.

Mr. McNabb serves on the Council of Overseers for the Jones School of Management at Rice University and is an advisory board member of West Virginia University’s College of Arts and Sciences. He is a board member of U.S. Legal and previously served on the boards of Corporate Services Group PLC (a London Stock Exchange company) and HotJobs.com. He also was a director of Talent Tree, Inc.

Mr. McNabb holds a bachelor’s degree from West Virginia University and has completed post-graduate studies at Wharton’s Executive Management Program.

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Thomas A. Birmingham
Leader, Global Accounts

Tom BirminghamThomas A. Birmingham is the Leader of Global Accounts for Futurestep. He is responsible for major account development and relationship management across Futurestep’s global operations spanning North America, Europe and Asia Pacific.

Mr. Birmingham brings to Futurestep more than 30 years of experience in retained executive search, corporate project staffing and human capital consulting.

Prior to joining Futurestep in 2002, Mr. Birmingham was President of Venture Search Partners, an international human capital consulting subsidiary of R.D. Raab & Company, where he conducted searches at levels ranging from the middle level to the highest ranks.

Mr. Birmingham’s experience has involved multiple vertical industries with leading companies such as Software AG, J.D. Edwards and Baan. In addition, he has held HR management positions with Cullinet Software, Digital Equipment Corporation and SAP America. He has also served as a consultant regarding organizational and workforce planning issues for emerging-growth companies.

Throughout his career, he has successfully recruited professionals for a variety of positions including chief operating officer, chief financial officer, vice president of professional services, vice president of national sales, and senior vice president of marketing, among many others.

Mr. Birmingham holds a Bachelor of Arts degree in English from St. Joseph’s University.

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Didier Bonnefoy
President, Futurestep Europe

Didier BonnefoyDidier Bonnefoy is President of Futurestep’s European region. Based in Paris, he is responsible for overseeing the strategy, growth and profitability of Futurestep operations across 12 offices in seven countries including Belgium, France, Germany, Italy, Norway, Spain and the United Kingdom.

In addition, Mr. Bonnefoy has headed up Futurestep France since 2000. During his tenure in this capacity, Futurestep France has become the most profitable operation throughout the company’s global network. He also has experience serving as joint Managing Director of Korn/Ferry International France.

Prior to joining Futurestep, Mr. Bonnefoy was Managing Director of PA Consulting Group France, which was eventually acquired by Futurestep. An industry veteran, he brings almost two decades of experience in human resources consulting, management consulting and training to his role at Futurestep.

Mr. Bonnefoy holds a master’s degree from HEC-CPA Paris, as well as a bachelor’s and a one-year post-graduate diploma in Human Resources Management from the University of Lyon.

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Debbie Milks
Leader, Global Services

Debbie MilksDebbie Milks is the Leader of Global Services for Futurestep North America, based in the firm’s Houston office.

She is responsible for global operations including internal training programs, technology solutions, quality control, service delivery processes and infrastructure support.

Ms. Milks brings more than a dozen years of experience in the talent acquisition field to her position at Futurestep. She has particular expertise in account management, quality service delivery execution, operations, technology, solution sales, human resources and finance.

Prior to joining Futurestep in 2003, Ms. Milks was Senior Vice President of Operations for White Amber, a technology company specializing in talent management. In this role, she was responsible for the implementation, quality and delivery processes for the company’s software application.

Previously, she spent more than five years with Robert Half International as the Field Service Center Manager, where she was directly responsible for all of the “back-office” processes and a staff of more than 100 employees.

Ms. Milks began her career as a Staff Accountant / HR Manager for a small, privately held company in Illinois.

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Tim Nelson
President, Futurestep Asia Pacific

Tim NelsonTim Nelson is President of Futurestep’s Asia Pacific region. In this role, he is responsible for overseeing the strategy, growth and profitability of Futurestep operations across nine countries including Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore and Taiwan. Mr. Nelson is also a member of parent company Korn/Ferry International’s Asia Pacific Management Committee.

Prior to his current role, Mr. Nelson served as the founding Managing Director of Futurestep Australia. Before that, he was a partner at Korn/Ferry International where he served clients in the banking and funds management sectors across Asia.

Earlier in his career, Mr. Nelson spent almost a decade in consulting and management with a major Australian human resource consultancy, where he was recognized for his achievements in recruiting finance, investment, general management and technology professionals before moving into significant management and leadership positions within the company. He started his career working in Melbourne, Chicago and Hong Kong in the Strategy and Change Management Practice at Anderson Consulting (now Accenture).

Mr. Nelson holds a Bachelor of Arts, a Diploma of Education, and a Masters of Business Administration from the Australian Graduate School of Management, University of New South Wales.

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Andrew R. Watt
Chief Operating Officer

Andy WattAndrew R. Watt is Chief Operating Officer for Futurestep, Korn/Ferry International’s outsourced recruitment subsidiary.

Based in Houston, Watt brings more than 24 years of experience in the human capital industry to Futurestep. Most recently, he was Senior Vice President and General Manager at Kelly Services. During the decade he spent with Kelly, he had responsibility for a domestic commercial division with revenues of more than $800 million. He then moved to manage the strategic direction of the professional and technical staffing businesses globally. This included professional-level contract staffing and middle management search across eight practice areas.

Mr. Watt also managed Kelly’s non-staffing businesses, which included recruitment process outsourcing, business process outsourcing and vendor management. This grew under his leadership from $600 million in revenue to more than $1.1 billion.

Most recently, he undertook the first step in the global reorganization of Kelly’s business, structuring the professional, technical and non-staffing businesses in Europe, the Middle East and Africa for a significant three-year growth plan.

Earlier in his career, Mr. Watt was Senior Vice President at Talent Tree, Inc.

Mr. Watt holds a bachelor’s degree in Business Administration from the University of New Haven. He has also completed executive education programs at the University of Michigan Business School and the Massachusetts Institute of Technology.

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